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Terms & Conditions

On this page you will find our Terms of Use which covers important information that you have to be aware of when signing up. We expect everyone that signs up at Gem 24 to be aware of all the information stated on this page. Gem 24 takes no responsibility of anyone not obeying to or accepts what is written on this page and only the player will be held responsible.

Accounts

- When you open an account you agree that we require the following personal information from you and that it will be stored safely on our server: username, password, and email. After your deposit you also agree that we will receive your full name and address from your Paypal account.

- Under no circumstances are you allowed to open more than one account, doing so will result in account closure and any balance on your account will be confiscated.

Deposits

- Deposits are done with Paypal and you are only allowed to deposit with a Paypal account in your name. If you have made a deposit with a Paypal account not registered in your name, your account will be closed any balance remaining on your account will be confiscated.

- Deposits are subject to a 1x time wagering requirement, meaning that for a €10 deposit you must bet at least €10 to be able to withdraw.

- The minimum deposit is €10, currently the maximum you can deposit is €200.

Withdrawals

- Withdrawals are processed and sent to the Paypal email that was used for deposit.

- Before you can request a withdrawal you must make at least one deposit of minimum €10 so that your Paypal account gets registered.

- The minimum withdrawal is €50, currently there is no limit on how much you can withdraw.

Account Verification

- On your first withdrawal you must send us a copy of your personal identification (passport, driving license, ID card), a proof of address dated within 3 months (utility bill, bank statement), and a screenshot of your Paypal account showing your full name, email and address.

Please send your documents to this email: documents@gem24.cc.

Bonuses & Free Spins

- Gem 24 can at it's own descretion issue a bonus to player at any time without a valid reason or on a players request.

- Bonuses are subject to a 1x time wagering requirement, meaning that for a bonus of €10 you must bet €10 before you can withdraw any winnings generated.

- Winnings generated from free spins are subject to a 1x time wagering requirement, let's say you receive 20 free spins and win €10, you must bet €10 before you can withdraw.

- The value per spin with a free spins bonus is €0.10.

- Maximum withdrawal with winnings from a bonus or free spins is €50.

- Cash prizes awarded in our Weekly Tournaments are subject to a 1x time wagering requirement, and winnings from free spins have to be wagered 1x time.

- Our welcome offer of 100% up to €200 is subject to a 1x wagering requirement on both the bonus and deposit, and the value per spin is minimum of €1 and maximum is €20.

- Gem 24 reserves the right to modify or cancel a bonus campaign or tournament at any time. Players will always be notified of any changes made, and any outstanding rewards will be credited to the players.